REFUND POLICY
Last Updated: September 4, 2026
At LymphDrops, we want you to feel confident when trying our products.
Eligible purchases are covered by our 30-Day Money-Back Guarantee, subject to the terms below.
1. 30-DAY MONEY-BACK GUARANTEE
If you are not satisfied with your eligible LymphDrops purchase, you may contact us within 30 days of confirmed delivery to request a refund.
The 30-day period begins on the date the carrier marks your order as delivered.
2. HOW TO REQUEST A REFUND
To request a refund, contact:
support@lymphdrops.com
Please include:
• Your full name
• Order number
• Email address used for the purchase
• A brief description of your request
Our customer support team will review your request and provide the applicable next steps.
Please do not send products to an address without first contacting us and receiving return instructions, if a return is required.
3. RETURNS
Depending on the circumstances of the refund request, we may require the product to be returned before a refund is issued.
If a return is required, our customer support team will provide return instructions and the appropriate return address.
Unless we confirm otherwise, customers are responsible for return shipping costs.
4. ORIGINAL SHIPPING CHARGES
If shipping was charged on the original order, original shipping charges are generally non-refundable unless required by law or the refund results from an error for which we are responsible.
Orders that received free shipping do not receive an additional refund amount for shipping.
5. DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, contact us as soon as reasonably possible at:
support@lymphdrops.com
Please provide:
• Your order number
• A description of the issue
• Clear photographs of the product and packaging when appropriate
We will review the issue and determine an appropriate resolution.
6. LOST PACKAGES
If tracking indicates an unusual delivery problem or your package appears to be lost in transit, contact us so we can review the shipment information.
A package marked as delivered by the carrier may require additional investigation before a replacement or refund is approved.
7. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error, contact us as quickly as possible.
We cannot guarantee that shipping information can be changed once an order has entered processing or has shipped.
Refunds or replacements for orders delivered to an address incorrectly entered by the customer are not guaranteed.
8. REFUND PROCESSING
Once a refund is approved, it will generally be issued to the original payment method.
Your bank, card issuer, or payment provider may require additional business days to post the refund to your account.
9. PROMOTIONAL BUNDLES
If an order was purchased as part of a bundle or promotional offer, including Buy X Get Y Free promotions, the entire promotional bundle may be treated as one offer for refund purposes.
We reserve the right to calculate eligible refunds based on the amount actually paid rather than the stated retail value of free promotional items.
Free promotional products do not have a separate cash refund value.
10. ABUSE OF THE GUARANTEE
Our guarantee is intended to allow genuine customers to try LymphDrops with confidence.
To the extent permitted by law, we reserve the right to refuse claims involving suspected fraud, repeated abuse of refund policies, falsified information, or other misuse.
This does not affect rights that cannot legally be excluded.
11. CONTACT US
For returns, refunds, damaged orders, or other order-related questions:
LymphDrops
Website: lymphdrops.com
Email: support@lymphdrops.com