Shipping policy
SHIPPING POLICY
Last Updated: September 4, 2026
Thank you for shopping with LymphDrops. We aim to make the shipping process as clear and straightforward as possible.
Please review the information below regarding order processing, shipping times, tracking, and delivery.
1. ORDER PROCESSING TIME
Most orders are processed within approximately 1–3 days.
Processing time is the time required to prepare, verify, pack, and transfer your order to the shipping carrier.
Please note that processing time is separate from shipping time.
During holidays, high-volume periods, promotional events, or other exceptional circumstances, processing may take longer than usual.
2. FREE SHIPPING
LymphDrops currently offers FREE shipping on eligible orders.
Any available shipping options and applicable charges, if any, will be displayed at checkout before you complete your purchase.
3. ESTIMATED SHIPPING TIME
Once your order has been processed and transferred to the shipping carrier, the estimated shipping time is:
7–11 days
Please note:
Processing Time: 1–3 days
Estimated Shipping Time: 7–11 days after processing
Shipping times are estimates and are not guaranteed delivery dates.
4. ORDER TRACKING
When tracking is available for your order, tracking information will be sent to the email address provided during checkout after your order has shipped.
Please allow some time for tracking information to become active after your package has been transferred to the shipping carrier.
5. SHIPPING DELAYS
Although we work to have orders delivered within the estimated timeframe, delays may occasionally occur due to circumstances outside our reasonable control.
These may include:
• Carrier delays
• Severe weather
• Holidays
• High-volume shipping periods
• Transportation disruptions
• Customs or logistical delays where applicable
• Incorrect or incomplete shipping information
• Other circumstances affecting the shipping network
We appreciate your patience if an unexpected delay occurs.
6. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Before completing your purchase, please verify your:
• Full name
• Street address
• Apartment or unit number, if applicable
• City
• State
• ZIP code
• Contact information
If you notice an error after placing your order, contact us immediately at:
support@lymphdrops.com
We will make reasonable efforts to update your information, but we cannot guarantee that an address can be changed once an order has entered processing or has shipped.
7. INCORRECT OR INCOMPLETE ADDRESSES
LymphDrops is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer.
If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply if the order needs to be shipped again.
8. DELIVERED BUT NOT RECEIVED
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend that you:
• Check around the delivery location
• Check with members of your household
• Check with neighbors when appropriate
• Verify the shipping address on your order
• Contact the shipping carrier when appropriate
If you are still unable to locate your package, contact us at:
support@lymphdrops.com
We will review the available tracking information and assist you with the appropriate next steps.
A package marked as delivered may require additional investigation before a replacement or refund can be approved.
9. LOST PACKAGES
If your package appears to be lost in transit, please contact us at:
support@lymphdrops.com
Include your order number so we can review the available tracking information and determine the appropriate next steps.
10. DAMAGED PACKAGES
If your order arrives damaged, please contact us as soon as reasonably possible at:
support@lymphdrops.com
Please include:
• Your order number
• A description of the issue
• Clear photographs of the product
• Clear photographs of the shipping packaging when appropriate
We will review the issue and work with you toward an appropriate resolution.
11. ORDER CHANGES AND CANCELLATIONS
We begin processing orders as quickly as possible.
If you need to change or cancel your order, contact us immediately at:
support@lymphdrops.com
We will make reasonable efforts to accommodate your request, but we cannot guarantee changes or cancellations once processing has begun.
12. SHIPPING PROMOTIONS
Free shipping or other shipping promotions may be offered from time to time.
Promotional shipping offers may be modified or discontinued where permitted by applicable law.
The shipping terms displayed at checkout at the time of purchase will apply to your order.
13. RETURNS AND REFUNDS
Shipping-related refund and return requests are subject to our Return and Refund Policy.
Eligible LymphDrops purchases are covered by our 30-Day Money-Back Guarantee according to the terms of that policy.
14. CONTACT US
If you have questions about your order, tracking, or shipping, please contact us:
LymphDrops
Website: lymphdrops.com
Email: support@lymphdrops.com