Privacy policy
PRIVACY POLICY
Last Updated: September 4, 2026
This Privacy Policy describes how LymphDrops (“LymphDrops,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit lymphdrops.com (the “Site”), purchase our products, use our services, or otherwise communicate with us.
By using our Site, you acknowledge the practices described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our Site and services, we may collect personal information such as:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and transaction information
• Shopping cart activity
• Customer service communications
• Device and browser information
• IP address
• Website usage and interaction data
• Marketing and advertising interaction data
Payment information may be processed directly by Shopify and third-party payment providers. We do not necessarily store complete payment card information ourselves.
2. HOW WE COLLECT YOUR INFORMATION
We may collect personal information in several ways:
DIRECTLY FROM YOU
We collect information that you provide when you:
• Place an order
• Contact customer support
• Subscribe to emails or marketing communications
• Submit forms
• Participate in promotions
• Otherwise communicate with us
AUTOMATICALLY
We may automatically collect certain information when you visit or interact with our Site through cookies, pixels, analytics tools, and similar technologies.
FROM THIRD PARTIES
We may receive information from third-party service providers and business partners that help us operate our business, including Shopify, payment processors, shipping providers, analytics providers, advertising platforms, and fraud prevention services.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information to:
• Process and fulfill your orders
• Process payments
• Arrange product delivery
• Provide order and shipping updates
• Manage returns and refunds
• Respond to customer service requests
• Operate and improve our Site
• Personalize your shopping experience
• Detect and prevent fraud, abuse, and security incidents
• Measure website and advertising performance
• Provide marketing communications where permitted
• Comply with legal obligations
• Protect our customers, business, and legal rights
4. COOKIES AND TRACKING TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, and similar technologies to operate our Site, remember preferences, understand how customers use the Site, measure performance, and support marketing and advertising.
Depending on your location, you may have choices regarding certain cookies and tracking technologies.
You can also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.
For more information, please review our Cookie Policy.
5. ADVERTISING AND ANALYTICS
We may use third-party advertising and analytics services, including services provided by platforms such as Meta and Google.
These services may collect information about your interactions with our Site and advertisements to help us:
• Measure advertising performance
• Understand website activity
• Measure conversions
• Improve our marketing
• Build or measure advertising audiences
• Provide more relevant advertising where permitted
Where required by applicable law, certain tracking or advertising technologies will be subject to applicable consent or privacy choices.
6. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers and other parties that help us operate our business, including:
• Shopify
• Payment processors
• Fulfillment providers
• Shipping carriers
• Analytics providers
• Advertising and marketing platforms
• Customer support providers
• Fraud prevention and security providers
• Technology providers
• Professional advisers
We may also disclose personal information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our legal rights, prevent fraud or security incidents, or facilitate a business transaction such as a merger, acquisition, restructuring, or sale.
7. SHOPIFY
Our online store is hosted by Shopify.
Shopify provides the ecommerce infrastructure that allows us to sell products and services to you.
As part of providing these services, Shopify may process certain personal information about visitors and customers according to its own privacy practices.
8. PAYMENT INFORMATION
Payments may be processed by Shopify and other payment providers available through our checkout.
Payment providers may collect and process information necessary to complete transactions.
We do not necessarily receive or store your complete payment card information.
9. SHIPPING AND FULFILLMENT
We may share information necessary to fulfill and deliver your order with fulfillment partners and shipping carriers.
This may include:
• Your name
• Shipping address
• Phone number
• Email address
• Order information
This information is shared as necessary to process and deliver your order.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Provide our services
• Fulfill transactions
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce our agreements
Retention periods may vary depending on the type of information and applicable legal requirements.
11. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
12. YOUR PRIVACY RIGHTS
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the ability to:
• Request access to personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Opt out of certain marketing communications
• Exercise applicable rights regarding targeted advertising
• Exercise applicable rights regarding certain selling or sharing of personal information
• Appeal certain decisions concerning privacy requests where applicable
These rights may be subject to exceptions and limitations under applicable law.
To submit a privacy request, contact us at:
support@lymphdrops.com
We may need to verify your identity before processing certain requests.
13. MARKETING COMMUNICATIONS
If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email.
After unsubscribing from promotional communications, you may still receive transactional or service-related communications, including:
• Order confirmations
• Shipping notifications
• Refund information
• Customer service communications
• Other messages necessary to manage your order
14. PRIVACY CHOICES AND TARGETED ADVERTISING
Depending on applicable law and the technologies used on our Site, you may have the right to opt out of certain processing involving targeted advertising, selling, or sharing of personal information.
Where applicable, privacy choices may be available through our Site's privacy controls or by contacting us.
15. CHILDREN'S PRIVACY
Our Site and products are intended for adults.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us at:
support@lymphdrops.com
16. INTERNATIONAL DATA TRANSFERS
Our service providers may process personal information in countries other than the country where you live.
Where required by applicable law, appropriate measures may be used to protect personal information transferred internationally.
17. THIRD-PARTY WEBSITES
Our Site may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites that we do not control.
We encourage you to review the privacy policies of third-party services you choose to use.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technologies, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
19. CONTACT US
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, contact us at:
LymphDrops
Website: lymphdrops.com
Email: support@lymphdrops.com